One area where mistakes and misunderstandings occur in dental practices is processing insurance EOBs. This is a timely process that, when done
properly, requires a significant amount of staff training and oversight. It requires knowledge in dentistry, insurance, and patient ledgers,
all of which are hard to teach or find in a team member. Also, processing EOBs becomes a more time-intensive process if the EOB comes back
underpaid. Breakaway Practice has dedicated EOB Specialists who have been trained to process EOBs accurately and efficiently.
Through the use of technology, Breakaway Practice can see the EOBs received by the practice and process those within the patient’s insurance file
and ledger. The dental office maintains complete control of the actual physical insurance checks, and can deposit those on a daily basis. Once
EOBs are processed by Breakaway Practice, appropriate adjustments are made and explanations of the EOB are provided in the patient chart for
the practice staff to reference. Statements are also mailed out on behalf of the practice the same day the EOB is processed. This amount of
detail and follow through helps the practice maintain healthy collections with minimal write-offs.
Using our EOB and insurance payment processing service can reduce the amount of training hours needed for your staff. It can also eliminate many
mistakes that occur in the accounting process that can cause a bookkeeping nightmare. Less resources are needed from your in-house staff to
manage your EOBs and insurance payment processing, allowing you and your team to focus on patient care and managing your practice.
As important as insurance payments are to your revenue flow, it makes sense to have an expert team manage this crucial element of your practice.
Our EOB Specialists at Breakaway can ensure your insurance EOBs are handled effectively and efficiently for improved revenue flow and accounting
EOB PAYMENTS PROCESSED ON AVERAGE EACH MONTH PER PRACTICE
OF MONTHLY EOB PAYMENTS PROCESSED ON AVERAGE PER PRACTICE