Insurance verification is a daily annoyance and time-consuming activity for dental practice staff. However, the accuracy of this job is extremely
important as it has lasting effects on collections and patient retention. Breakaway Practice has an insurance verification team operating five
days per week. All patients are verified through a combination of online verification, fax, automated calls, and live calls. Every single verification
ends with a live call to an insurance agent to verify the accuracy and details of this process, obtaining the important limitations and coverage
information needed for an accurate treatment plan presentation.
The insurance verification team creates all needed employer groups and coverage tables in the practice management software and uploads a standardized
detailed report on each patient, noting coverage nuances such as age limits, downgrades, and waiting periods. In the end, every patient has
an accurate verification completed with an updated insurance file in their chart, and any practice staff member can view all the details needed
regarding their insurance plan. This service frees the practice staff from the long hold times and inaccuracies of the insurance verification
process. At the end of the month, dental practices receive a report showing the number of patients served by Breakaway Practice.
Verifying new and existing patients’ insurance information is a vital component of providing excellent customer service and improving your revenue
flow. The Breakaway insurance verification service can ensure you have updated insurance information for your patients, helping them utilize
their coverage to its highest potential at your office. Millions of dental insurance dollars are wasted each year by patients that are unaware
of what they are entitled to use under their plan. Let our insurance verification service help you save time while providing updated reports
on the insurance dollars available for your patients to use at your practice.
INSURANCE VERIFICATIONS PER PRACTICE PER MONTH BY BREAKAWAY
INSURANCE PLANS UPDATED PER MONTH IN PRACTICE MANAGEMENT SYSTEMS